Solution Owner Analyst

Key Responsibilities

• Ensure the stability, continuity, and continuous improvement of HR applications and digital solutions.
• Partner with HR, IT, and external vendors to translate business requirements into effective system solutions and enhancements.
• Manage end-to-end system enhancement delivery, including requirement validation, testing, deployment, quality assurance, and post-implementation support.
• Support HR digital transformation initiatives, stakeholder alignment, change management, user readiness, and issue resolution.
• Maintain solution documentation and ensure compliance with governance, internal controls, data privacy, and regulatory requirements.

• Bachelor’s degree in Information Systems, Information Technology, Business Administration, or another relevant field.
• Relevant experience in HRIS, business analysis, application support, solution delivery, digital transformation, process improvement, project coordination, or a related area.
• Experience working with HR processes or HR technology solutions is preferred.
• Experience in gathering and documenting business requirements, coordinating system enhancements, conducting testing, and supporting implementation activities.
• Experience working with multiple stakeholders, including business users, IT teams, project teams, and external vendors.
• Experience in a multinational, shared-services, or complex organizational environment would be an advantage.
• Familiarity with employee lifecycle processes, personnel administration, workforce data, payroll-related processes, benefits administration, document management, or employee self-service solutions would be an advantage.
• End-to-end HR system enhancement management, from requirement gathering to deployment and support.
• Strong analytical, documentation, testing, and problem-solving capabilities.
• Effective stakeholder management, communication, and cross-functional collaboration.
• High ownership, learning agility, attention to detail, and commitment to governance and confidentiality.