Master Data Specialist

As a Master Data Specialist, you will play a critical role in ensuring the accuracy, consistency, and integrity of master data that powers key business operations across Danone. Beyond maintaining data, you will collaborate with regional and global stakeholders to strengthen data governance, support business continuity, enable process excellence, and drive operational efficiency.

Responsibilities :

Master Data Operations

• Execute master data creation, maintenance, updates, and validation activities in accordance with approved procedures, governance standards, and service level expectations.
• Ensure the accuracy, completeness, consistency, and timeliness of master data across assigned domains and business systems.
• Manage master data requests across assigned domains, including transition-related activities supporting China market requirements where applicable.
• Review and validate complex master data requests to ensure compliance with established policies and standards prior to processing.
• Support data migration, system testing, and implementation activities related to master data initiatives and process enhancements.

Data Quality & Governance

• Act as the first point of contact and subject matter expert for operational master data inquiries and issue resolution.
• Perform ongoing data quality monitoring, validation, and control activities across assigned master data domains.
• Investigate data discrepancies, anomalies, and recurring issues through root cause analysis and recommend corrective actions.
• Ensure all master data activities comply with governance requirements, approval workflows, and internal controls.
• Support compliance with data governance standards, documentation requirements, and transition-related operational needs.
• Participate in governance reviews, audit activities, and compliance assessments to maintain data integrity and audit readiness.
• Escalate significant data quality, compliance, or process risks to the Master Data Manager when appropriate.

Stakeholder Management & Business Support

• Support business users with master data requests, inquiries, and issue resolution across assigned domains.
• Build strong working relationships with business stakeholders, regional teams, and global MDM teams to support smooth operations and successful transitions.
• Provide guidance and best practice recommendations on master data processes, standards, and governance requirements.
• Partner with cross-functional stakeholders to ensure timely and effective resolution of master data-related issues.

Continuous Improvement & Transformation

• Identify opportunities to improve master data quality, operational efficiency, and process effectiveness.
• Support process harmonization, automation, and standardization initiatives within the Master Data organization.
• Contribute to the development and maintenance of SOPs, work instructions, training materials, and process documentation.
• Share best practices and support knowledge transfer initiatives across the MDM organization to strengthen operational excellence.

Team Collaboration & Capability Building

• Provide guidance and support to Master Data Analysts on process execution, issue resolution, and best practices.
• Assist with onboarding, training, and knowledge-sharing activities for new team members.
• Share domain expertise to build team capability, consistency, and operational effectiveness.
• Partner with Managers to support capability development and continuous learning across the Master Data team.

What You'll Gain

• End-to-end exposure to Master Data Management operations within a leading multinational organization.
• Opportunities to collaborate with regional and global stakeholders across Business, Finance, Supply Chain, Procurement, and IT functions.
• Hands-on experience in data governance, data quality management, process harmonization, and digital transformation initiatives.
• Exposure to transition and operating model transformation projects in a dynamic shared services environment.
• A collaborative culture that encourages continuous learning, innovation, and professional growth while contributing to Danone's ambition to be Best-in-Class.

What We're Looking For

• Bachelor's Degree in Business Administration, Information Systems, Supply Chain, Finance, or a related field.
• Minimum 2 years of experience in Master Data Management, Shared Services, Finance Operations, Supply Chain Operations, or a similar environment.
• Knowledge of master data governance, ERP systems, and data management best practices.
• Familiarity with key master data domains such as Vendor, Customer, Material, Pricing, and BOM.
• Proficient in Microsoft Excel; experience with Power BI is an advantage.
• Experience in data migration, transition projects, or shared services environments is a plus.
• Fluent in English and Mandarin to support stakeholder collaboration across the region.
• Strong analytical, problem-solving, and communication skills with a keen attention to detail.
• Proactive, adaptable, and committed to delivering high-quality results in a fast-paced environment.