IT SUPPORT STAFF

Tanggung jawab:

• Instalasi, konfigurasi, dan troubleshooting hardware, software, OS, printer, dan jaringan.
• Monitoring dan maintenance LAN/WAN/WLAN, router, switch, firewall, dan IP Phone.
• Memberikan technical support kepada user dan menangani IT Service Ticket.
• Setup akun & akses user (Active Directory, Email, Office 365, dll).
• Preventive maintenance dan update dokumentasi aset IT.
• Maintenance CCTV dan IP Camera.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.

Visit our official webpage:
https://www.japfa.com/
https://www.japfacomfeed.co.id/

Kualifikasi:

• Minimal D3/S1 Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau bidang terkait.
• Minimal 1 tahun pengalaman di posisi IT Support/IT Infrastructure.
• Memahami dasar TCP/IP, LAN, switching & routing.
• Familiar dengan perangkat jaringan seperti Fortinet, Aruba, UniFi, atau MikroTik.
• Memahami Windows & Linux.
• Bersedia bekerja shift dan memberikan support di luar jam kerja apabila diperlukan.
• Memiliki kemampuan troubleshooting, komunikasi, dan problem solving yang baik.