IT Support Staff

PT Indofood Sukses Makmur Tbk

DKI JAKARTA - Jakarta Selatan Full Time IT & Communication 14 jam lalu Lowongan Baru

Aktif

Buka Situs Karier Resmi

Deskripsi Pekerjaan

Perform installation, configuration, and maintenance of IT hardware, software, and supporting devices.
Install and configure LAN networks and troubleshoot network connectivity issues.
Perform troubleshooting of IT equipment, including PCs, notebooks, printers, mobile devices, face recognition systems, and other IT-related equipment.
Receive and review IT service requests, ensure ticket completeness, and follow up on user-reported issues.
Monitor ticket resolution progress to ensure timely handling in accordance with the Service Level Agreement (SLA).
Provide technical assistance and IT support to users to ensure smooth and uninterrupted business operations.

Kualifikasi

Diploma (D3) or Bachelor's Degree (S1) in Information Technology, Computer Engineering, Informatics Engineering, Information Systems, or other related fields.
Fresh graduates are welcome to apply. Candidates with a maximum of 2 years of work experience will be an advantage.
Basic knowledge of computer hardware, including PCs, notebooks, printers, and other IT supporting devices.
Familiarity with Windows 11 operating system and Microsoft Office applications.
Basic understanding of installation, configuration, and troubleshooting of hardware, software, and Local Area Networks (LAN).
Good communication and interpersonal skills, with a strong user service-oriented mindset.
Detail-oriented, proactive, and able to work independently as well as collaboratively in a team.

Persyaratan

Pengalaman

Pengalaman Kurang Dari 1 Tahun

Pendidikan

Minimal Diploma (Diploma 3)

Lowongan ini diambil langsung dari situs karier resmi perusahaan (PT Indofood Sukses Makmur Tbk). Selalu melamar lewat sumber resmi di bawah — ProJOB.id tidak pernah memungut biaya apa pun.

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