IT FACTORY STAFF

Support daily IT operations and end-user support activities

Assist in monitoring system availability, performance, and basic incident resolution

Follow IT service management procedures for incident, problem, and change handling

Support routine infrastructure, system, and application support tasks

Ensure compliance with IT policies, security controls, and operational procedures

Coordinate with vendors or internal teams on support issues

Maintain support documentation, logs, and basic operational reports

Support continuous improvement and service quality initiatives

• Pendidikan Sarjana Teknik Informatika, Sistem Informasi, Teknik Komputer, Ilmu Komputer, atau jurusan terkait.
• Memiliki pengalaman minimal 1-3 tahun sebagai IT Support, IT Infrastructure, atau posisi terkait.
• Memahami instalasi dan troubleshooting: Hardware komputer dan laptop Printer dan perangkat pendukung kantor Sistem operasi Windows Microsoft 365 / Microsoft Office Jaringan LAN, WAN, TCP/IP, Wi-Fi Router, Switch, Access Point, dan CCTV
• Memiliki kemampuan analisa dan problem solving yang baik.
• Mampu bekerja secara mandiri maupun dalam tim.
• Memiliki kemampuan komunikasi yang baik untuk berinteraksi dengan pengguna dari berbagai level.
• Memiliki SIM A atau SIM C menjadi nilai tambah.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.

Visit our official webpage:
https://www.japfa.com/
https://www.japfacomfeed.co.id/