I2C Specialist

• Manage timely customer payment allocation by matching payments against invoices and recording claims with the correct root cause.
• Proactively follow up on overdue invoices to support effective cash collection.
• Record and resolve customer claims, coordinating with customers and business teams to secure payment where appropriate.
• Perform customer credit assessments, manage credit limits, and support manual order releases in line with company policies.
• Manage TTM activities, including customer invoicing, payments-out, repayment schedules, and DTO forecasting support.
• Support month-end closing activities by ensuring accrual accuracy and reviewing aging balances.
• Ensure invoices are issued accurately, completely, and on time.
• Build strong relationships with customers and key stakeholders across Sales, Supply Chain, and Finance.
• Contribute to finance transformation and continuous improvement initiatives.
• Maintain effective internal controls and support the implementation of corrective action plans.

• End-to-end exposure to the Invoice-to-Cash process within a leading multinational organization.
• Opportunities to collaborate with regional and global stakeholders across Finance, Commercial, and Customer Service functions.
• Exposure to credit management, collections strategy, dispute resolution, and cash flow optimization.
• Experience driving process improvements and operational excellence initiatives in a Best-in-Class shared services environment.
• A collaborative culture that supports continuous learning, professional growth, and career development.

What We're Looking For

• Bachelor's Degree in Accounting, Finance, or a related field.
• 2+ years of experience in Accounts Receivable, Credit Management, Invoice-to-Cash (I2C), Customer Service, or related finance functions.
• Good understanding of I2C processes, Accounts Receivable, and credit management practices.
• Experience in the FMCG industry is an advantage, particularly within the beverage or nutrition sector.
• Strong communication and stakeholder management skills with the ability to collaborate across teams.
• Proactive, accountable, and solution-oriented, with strong attention to detail.
• Adaptable, eager to learn, and driven to continuously improve processes.
• Fluency in both written and spoken Mandarin and English is required to effectively support stakeholders,customers, suppliers, and business partners across the China market.
• Proficient in Microsoft Office applications, especially Excel.
• SAP experience is an added advantage