APAC QFS PMO & Business Performance Lead

As a key member of the APAC QFS Center of Excellence, this role serves as the regional integrator for QFS strategy execution, governance, performance management, analytics, digital transformation and portfolio management.

The role is accountable for establishing a robust APAC QFS operating system through standardized governance, performance steering, data-driven insights and digital enablement. It ensures effective deployment of QFS priorities, transparent performance management, proactive risk identification and acceleration of digital and analytics capabilities across Categories, Markets and Manufacturing Operations.

The position acts as the primary interface between APAC QFS, Global Technical Governance & Digital teams and cross-functional stakeholders to drive harmonization, scalability and operational excellence across the region.

1. APAC QFS Strategy Execution & PMO Governance

• • Support the development and deployment of APAC QFS strategic priorities, annual objectives and transformation roadmap.
• • Establish governance structures and management routines to support effective strategy execution.
• • Serve as PMO lead for APAC QFS strategy programs and transformation initiatives.
• • Track progress against strategic priorities, milestones and commitments.
• • Consolidate and communicate progress, key achievements, risks and roadblocks to the APAC QFS Leadership Team.
• • Drive governance reviews, SteerCo meetings and decision-making processes across the region.

2. Performance Management & KPI Governance

• • Own the APAC QFS Performance Management Framework.
• • Lead the annual target-setting process across APAC QFS functions.
• • Define, standardize and govern regional KPIs aligned with global QFS standards and regional priorities.
• • Ensure consistent measurement and reporting across: Food Safety, Quality Performance, Compliance, Supplier Quality, Manufacturing Quality, Consumer Complaints, Quality by Design, Capability Building
• • Drive monthly and quarterly business reviews with actionable performance insights.
• • Monitor performance trends and ensure improvement actions are identified, tracked and closed.

3. Analytics, Insights & Risk Intelligence

Enterprise Analytics & business Insights

• • Build APAC QFS data analytics and business intelligence capabilities.
• • Establish a regional performance and analytics platform serving all QFS stakeholders.
• • Identify opportunities for standardization, efficiency and performance improvement through analytics.
• • Transform complex data into actionable business insights, that support leadership prioritization and resource allocation.
• • Drive towards predictive analytics and trend analysis to support proactive decision-making.

Risk Anticipation & Early Warning

• • Develop proactive risk-monitoring mechanisms across APAC.
• • Implement early warning systems using performance indicators, trend analysis and pattern recognition.
• • Build risk heatmaps and risk-intelligence dashboards.
• • Drive identification, escalation and monitoring of critical QFS risks.

4. Digital Transformation & Data Governance

Digital Roadmap

• • Lead the APAC QFS Digital Transformation agenda.
• • Identify opportunities to automate, simplify and standardize QFS processes.
• • Partner with Global QFS Digital and Data teams on deployment of enterprise digital platforms.
• • Drive adoption of digital, AI and automation solutions across QFS operations.

Data Governance

• • Lead end-to-end data governance across APAC QFS.
• • Establish common definitions, reporting rules and data quality standards.
• • Ensure consistent and reliable data management across Categories and Markets.
• • Accelerate harmonization of data sources and reporting structures.

Systems & Tools

• • Act as regional owner for QFS systems implementation and adoption.
• • Serve as key interface with global system owners.
• • Capture APAC business requirements and influence future system enhancements.
• • Ensure smooth deployment, user adoption and value realization from digital tools.
• • Facilitate best practices sharing within and across region(s).

5. Executive Reporting & Stakeholder Communication

Leadership Reporting

• • Own executive performance reporting for APAC QFS leadership.
• • Develop and maintain regional dashboards, scorecards and management reports.
• • Ensure timely, accurate and actionable performance communication.

Cross-functional Engagement

• • Partner with Operations, R&I, Procurement, Supply Chain and Category teams.
• • Build stakeholder-specific dashboards and performance views.
• • Support annual business planning, governance reviews and strategic discussions.

Internal QFS Communication

• • Serve as custodian of APAC QFS communication platforms and forums.
• • Drive consistent communication of priorities, performance and transformation initiatives.

To be successful in this role, you will need…

• Bachelor's degree in Engineering, Food Science, Business Administration, Data Analytics, quality management, or a related discipline, Master's degree or MBA is a plus.
• 8-12 years of experience in Quality Management with project management and data analytics within a multinational environment. PMO and Digital Transformation experience is a plus.
• Proven experience leading complex cross-functional projects and transformation initiatives across multiple markets or business units.
• Strong track record in establishing governance frameworks, performance management systems, and operating rhythms to drive strategic execution.
• Experience in business analytics, performance reporting, dashboard development, and translating complex data into actionable business insights.
• Demonstrated experience in stakeholder management and influencing senior leaders within matrix organizations.
• Experience in digital transformation, process simplification, automation, or data governance initiatives is highly desirable.
• Experience in FMCG, Food & Beverage, Manufacturing, Quality, Supply Chain, Operations, or related industries is preferred.